FAQ

Can I run my business alarms across?

No. YourCloudPBX does not currently provide support for business alarms or services such as Foxtel digital. If you require either...
Can I still receive calls if my on-premise PBX fails?

Yes, absolutely. For registration, enable Call Forwarding to redirect to your specified alternate number(s) if the call isn’t answered within...
Can I use my existing phone with your service?

If you have a VoIP (or IP) handset you will be able to use this device. If your existing handset...
Can I use YourCloudPBX Hosted Cloud PBX if my on-premise PBX fails?

Yes, absolutely. Location: YourCloudPBX > select number > Inbound Calls Summary: Setting up a second layer of redundancy on your PBX....
How do I publish my number in the Australian Directories?

YourCloudPBX doesn’t list numbers with Australian Directories such as White pages – this is something you need to do if...
How Secure is our Business Service?

All fraud attempts start with hackers probing for specific types of account vulnerability, such as use of default passwords on known devices,...
Will my CloudPBX service work if there is a power cut?

Using our mobile softphone apps connected to your cellular provider will ensure continuity of service in the event of a...