While many of the shortcodes below such as DND and Call Forward are now standard programmable softkeys of any handset, some like “blind and attended transfer” or some of the DND privacy options are handy additions.
NOTE: Wherever you see ‘xxx’ below, this refers to a number you enter:
Popular Codes
| *55 | Access Voicemail Portal |
| *88 | Group Pickup |
| ## | Perform a ‘blind’ transfer to another number (if not disabled) |
| #0 | Perform an ‘attended’ transfer to another number (if not disabled) |
| *55 | Access Voicemail Portal |
| *99 *44xxx | Voice Portal Menus Forward the call to another extension’s voicemail. If the extension is 101 for example, you’ll type *44101 and the call will go to the voicemail of extension 101. |
Forwarding and Locate Me
| *72xxx | Call Forward Always Activation |
| *73 | Call Forward Always Deactivation |
| *92xxx | Call Forward No Answer Activation |
| *93 | all Forward No Answer Deactivation |
| *90xxx | Call Forward on Busy Activation |
| *91 | Call Forward on Busy Deactivation |
| *561xxx | Enable and Set ‘Locate Me’ Number 1 |
| *571 | Deactivate ‘Locate Me’ Number 1 |
| *562xxx | Enable and Set ‘Locate Me’ Number 2 |
| *572 | Deactivate ‘Locate Me’ Number 2 |
| *563xxx | Enable and Set ‘Locate Me’ Number 3 |
| *573 | Deactivate ‘Locate Me’ Number 3 |
Do Not Disturb and Privacy Options
| *78 | Do Not Disturb Activation |
| *79 | Do Not Disturb Deactivation |
| *30 | Caller ID Blocking Activation |
| *31 | Caller ID Blocking Deactivation |
| *77 | Anonymous Call Rejection Activation |
| *87 | Anonymous Call Rejection Deactivation |
| *60xxx | Selective Call Rejection (Blacklist) Addition |
| *80xxx | Selective Call Rejection (Blacklist) Removal |
| *65xxx | Make a call with Caller ID visible |
| *67xxx | Make a call with Caller ID blocked |
| *32 | Anonymous caller screening Activation |
| *33 | All callers screening Activation |
| *34 | Call screening Deactivation |
Auto Attendant options
| *22 | Record your auto attendant message/menu for callers |
| *23 | Playback your auto attendant message/menu |
| *24 | Activate the auto-attendant service on your line |
| *25 | Deactivate the auto-attendant service on your line |
Conferencing options
| *40 | Activate conferencing for my number (turn into conference room) |
| *41 | Deactivate conferencing for my number |
| *42 | Access your own conference room |
Group Pickup options
| *88 | Group Pickup |
| *89 | Directed Group Pickup |
| *89x | Directed Group Pickup (with specified pickup number) |
Other options
| *61 | Call Waiting Activation |
| *81 | Call Waiting Deactivation |
| *69 | Call Return (Call back your last caller) |
| *66 | Last Number Redial |
| *51 | Who last called me? |
| *37xxx | SetAuthorisation Pin Code |
| *37 | Remove Authorisation Pin Code (no digits after *37) |
| *74x | Program Speed Dial 8 (x can be 2-9) |
| *52 | Toggle to activate/deactivate YourCloudPBX voicemail system |
| *54n | Set Call Diversion Timer where ‘n’ is the number of seconds |
Feature codes during a call
| ## | Perform a ‘blind’ transfer to another number (if not disabled) |
| #0 | Perform an ‘attended’ transfer to another number (if not disabled) |
| *1 | Start/Stop a manual recording of a call (if not disabled) |
| *0 | Disconnect from a call |