Yealink – Configuring your phone

Yealink’s zero-touch provisioning enables customers and their VoIP service providers to automatically provision a handset. All you need to do is gather the handset’s MAC address, from the underside of the handset (or box) or finally from the phone itself using its web UI.

Log into Vaitel Portal

  1. Send the handset MAC address (or addresses) to 2talk.
  2. Log into your account, click on Tools, and under the subheading select Device Provisioning.
  3. Choose Add device.
  4. Select Device Type (Yealink).
  5. Paste the MAC address from notepad into the MAC address field.
  6. Set the Label.
  7. Select DID from the line number selection list.
  8. Select VLAN if the phone is using a Metro Voice VLAN configured router.
  9. Select ‘SAVE’ or ‘Add another..’ to add the phone and MAC address to our provisioning database.
  10. Restart the phone to force the config download.

Manually Provision your phone

  1. Phone’s web UI: to access the phone’s web UI press the OK button (on the right of the keypad) to retrieve the phone’s IP address.
  2. Enter the IP address on your browser (eg 192.168.1.xx).
  3. Username and Password: admin/admin.
  4. Click Confirm.

Account Tab

  1. Select the Account tab. (or another unused account if Account 1 is in use).
  2. Account Active: Enable
  3. Label: Your Name
  4. Display Name: Displays on your telephone phone screen when idle.
  5. Register Name: Full DID eg 61289707580
  6. User Name: Full DID eg 61289707580
  7. Password: account password or the restricted line password – can be found on your account’s switchboard.
  8. SIP Server: call.sipcity.com.au
  9. Port: 5061
  10. Transport: TLS
  11. Confirm: to Save

Time Zones

  1. Select: Settings > Time & Date
  2. Select your time zone
  3. Daylight Saving Time: Enabled
  4. Primary Server: us.pool.ntp.org Secondary Server: au.pool.ntp.org
  5. Click Confirm at the bottom of the page

Phone Tabs

  1. Select: Dsskey
  2. Set up quick dials and BLF keys for your handset
  3. Click Confirm at the bottom of the page

Address Books

You can add and manage addresses either via the DSS tab or alternately by importing a variety of format types using the Directory function.

  • DSS: Using the DSS you can depending on model type configure up to 27 Speed Dials
  • Directory: The Directory enables you to add via the Web UI directly, import your own XML or CSV lists, or finally connect to your LDAP directory source.

Bluetooth headsets – T48G

The T48G can be purchased with an optional USB Bluetooth Dongle.

  1. Insert the USB dongle with “TOP” facing upwards into the USB port of the back of the phone
  2. Turn on the Bluetooth headset
  3. Long press the pairing button on your Bluetooth headset
  4. Activate the Bluetooth feature on the phone.
  5. Select Scan on the phone
  6. If required enter the PIN 0000 or 1234 to connect the phone and headset

Troubleshooting

If the phone icon by your DisplayName is not solid, review the User account, password, and SIP server settings instructions above.

Ensure SIP ALG is disabled on your router.

Ensure STUN is Off or any NAT traversal settings

Electronic Hook Set (EHS)

While we don’t sell handsets, we recommend the Plantronics CS540 and for high volume users, the Yealink EHS gives direct control of the phone with the ability to remotely answer and hang-up phone calls from your headset.

Quick guide installation

  1. Extension Lead: Connect the Extension lead into the phone’s extension port and corresponding socket on the right side of the EHS (see 1).
  2. Headset jack: Connect the Headset lead into the phone and corresponding headset port on the base station (see 2).
  3. EHS Power: The EHS gets its power from the Plantronics base station so plug the EHS and base station (see 3 below).
  4. Base Station power: plug into mains (see 4 below).

Factory Reset

  1. Enter the IP address on your browser (eg 192.168.1.xx).
  2. Username and Password: admin / admin
  3. Settings | Upgrade >> Reset to Factory

Expansion Modules

The Yealink EXP40 is ideal for receptionists, administrative assistants, call center agents, power-users who need to monitor and manage a large volume of calls on a regular basis. The Yealink Expansion modules are virtually plug-and-play for anyone familiar with the Yealink phones.

The EXP40 is designed to work with the Yealink SIP-T46S, T46G, T48S, and T48G IP phones with each EXP40 expansion module providing 20 physical keys with dual-color LEDs and two display pages, supporting a total of 40 keys.

You can also daisy-chain up to six additional modules to a single T48S/T48G/T46S/T46G host phone, offering a maximum of 240 Ext keys per phone.

  • Connecting cord: Using the supplied connecting cord plug one end into the Ext jack on the rear of your Yealink handset with the other end Connect the Ext jack on the host phone and the “Ext in” jack on the expansion module.
  • Power: Power is automatically transferred from the host phone to the expansion module(s) upon connection. If you want to use more than two expansion modules on a single phone, you need to connect an additional power adapter to anyone of the expansion modules.
  • Mounting: We normally attach the Yealink stand to hold the unit but you can also optionally hard bolt the expansion module to the phone using the supplied mounting kit and bolts.
  • DSS Keys: Once the lights on the module appear, go to the phones web UI then navigate to the Dsskey menu. The right side Ext Key will now display the first expansion module.
Updated on 26 October 2021

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