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Personalise Numbers - Knowledgebase / Switchboard / Calling Features / Preferences - SIPcity Help Centre

Personalise Numbers

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Personalise Numbers


Once you have numbers set up on your account, there is so much more than you can do to customize these numbers. This includes:

  • Setting the Caller ID so that when outbound calls display your name or number.

  • Add your voicemail messages.

  • Set up your voicemail so your messages are automatically sent to an email address.

  • Set up Call Recording so a .wav file for each in/outbound call is saved.


To enable functionality for each number, follow these steps:

  1. Select Switchboard and you will see your phone numbers listed.

  2. Click the number you want to update the settings for.

  3. Click into the menu items, such as Inbound Calls, and you update the settings for your number.


There are multiple features that you can use to personalize your numbers. We recommend taking the time to see all the articles located in the Help Center and selecting those which would enhance your business communication.

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