Power Cycle Desk Phones (Reboot/Restart)

From time to time you may need to restart your device. This is as simple as switching the device off and on again. No settings are changed doing this.

Note: This is not a factory reset that clears the phone of settings and lines being activated.

Applies to:

• Polycom

• Yealink

• Cisco

Phones powered by Ethernet

1. Locate the ethernet cable on the back of the phone

2. Unplug the cable

3. Wait 10 seconds

4. Plug the ethernet cable in

5. Wait for the phone to power back on.

Phones powered by an external power supply

1. Locate the Power cable on the back of the phone

2. Unplug the cable

3. Wait 10 seconds

4. Plug the Power cable in

5. Wait for the phone to power back on.

Polycom

1. Press the Home key

2. Go to Settings

3. Select Basic Settings

4. Find and select Restart Phone

5. The phone will now cycle through its reboot cycle.

Cisco

1. Press the Settings Key

2. Select Device administration

3. Select Restart

4. Select OK when asked to reboot

5. The phone will now go through its reboot cycle

Yealink

1. Locate the X (or cancel) key.

2. Press and hold the X key until you see a prompt on the screen.

3. Press the OK soft key (below the screen) to confirm the reboot.

4. Wait for the reboot to complete.