Feature Short codes
While many of the short codes below such as DND and Call Forward are now standard programmable soft-keys of any handset, some like “blind and attended transfer” or some of the DND privacy options are handy additions.
Note: Wherever you see ‘xxx’ below, this refers to a number you enter.
Popular Short Codes
*55 | Access Voicemail Portal. |
*88 | Group Pickup. |
## | Perform a ‘blind’ transfer to another number (if not disabled). |
#0 | Perform an ‘attended’ transfer to another number (if not disabled). |
Voicemail
*55 | Access Voicemail Portal. |
*99 | Voicemail Portal Menus. |
*44xxx | Forward the call to another extension’s voicemail. If the extension is 101 for example, you’ll type *44101 and the call will go to the voicemail of extension 101. |
*54X | Set voicemail diversion timer from 0-9 seconds. |
*54XX | Set voicemail diversion timer from 10-99 seconds. |
*58 | Record a voicemail message when unavailable. |
*59 | Record a voicemail message when busy. |
Forwarding and Locate Me
*72xxx | Call Forward Always Activation. |
*73 | Call Forward Always Deactivation. |
*92xxx | Call Forward No Answer Activation. |
*93 | All Forward No Answer Deactivation. |
*90xxx | Call Forward on Busy Activation. |
*91 | Call Forward on Busy Deactivation. |
*561xxx | Enable and Set ‘Locate Me’ Number 1. |
*571 | Deactivate ‘Locate Me’ Number 1. |
*562xxx | Enable and Set ‘Locate Me’ Number 2. |
*572 | Deactivate ‘Locate Me’ Number 2. |
*563xxx | Enable and Set ‘Locate Me’ Number 3. |
*573 | Deactivate ‘Locate Me’ Number 3. |
Do Not Disturb and Privacy
*78 | Do Not Disturb Activation. |
*79 | Do Not Disturb Deactivation. |
*30 | Caller ID Blocking Activation. |
*31 | Caller ID Blocking Deactivation. |
*77 | Anonymous Call Rejection Activation. |
*87 | Anonymous Call Rejection Deactivation. |
*60xxx | Selective Call Rejection (Blacklist) Addition. |
*80xxx | Selective Call Rejection (Blacklist) Removal. |
*65xxx | Make a call with Caller ID visible. |
*67xxx | Make a call with Caller ID blocked. |
*32 | Anonymous caller screening Activation. |
*33 | All callers screening Activation. |
*34 | Call screening Deactivation. |
Auto Attendant
*22 | Record your auto attendant message/menu for callers. |
*23 | Playback your auto attendant message/menu. |
*24 | Activate the auto-attendant service on your line. |
*25 | Deactivate the auto-attendant service on your line. |
Conferencing
*40 | Activate conferencing for my number (turn into conference room). |
*41 | Deactivate conferencing for my number. |
*42 | Access your own conference room. |
Group Pickup
*88 | Group Pickup. |
*89 | Directed Group Pickup. |
*89x | Directed Group Pickup (with specified pickup number). |
Other options
*61 | Call Waiting Activation. |
*81 | Call Waiting Deactivation. |
*69 | Call Return (Call back your last caller). |
*66 | Last Number Redial. |
*51 | Who last called me? |
*37xxx | SetAuthorisation Pin Code. |
*37 | Remove Authorisation Pin Code (no digits after *37). |
*74x | Program Speed Dial 8 (x can be 2-9). |
*52 | Toggle to activate/deactivate YourCloudPBX voicemail system. |
*54n | Set Call Diversion Timer where ‘n’ is the number of seconds. |
*56[1-3]X | Simultaneous Ring Number Activation. |
*57[1-3]X | Simultaneous Ring Number Deactivation. |
Feature codes during a call
## | Perform a ‘blind’ transfer to another number (if not disabled). |
#0 | Perform an ‘attended’ transfer to another number (if not disabled). |
*1 | Start/Stop a manual recording of a call (if not disabled). |
*0 | Disconnect from a call. |